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Net54baseball.com Forums - View Single Post - Customer Service at Auction Houses
Thread: Customer Service at Auction Houses
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  #7  
Old 12-21-2009, 07:34 PM
Wesley Wesley is offline
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Join Date: May 2009
Posts: 183
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I have found REA and Goodwin to be the two most reliable auction houses in terms of customer service.


1. REA - Rob ships immediately upon receipt of payment, and he sends payment almost immediately after the conclusion of the auction.

2. Goodwin - I have purchased many cards from Goodwin over the years and have never had any problems. Bill is always accessible by telephone when I have questions, and he has always shipped my cards immediately upon receipt of my checks.

3. Huggins - The one time I won a card, Huggins waited approximately ten days for my check to clear before sending.

4. Lelands - It has been a few years since I purchased from Lelands but I recall it was a smooth transaction.

5. Hunt - I have never made a purchase from Hunt as I never seem to be available for the live events. Others have told me that Hunt has failed to call during bidding time despite early requests for telephone lines.

6. Legendary/Mastro - Very slow with payment for consignments, although it could have been during the transition period when they switched names. No problems with purchases though.
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