I think the answer is simply a case of too many cooks spoiling the stew.
Too many salaries, too many people with input into the decision making process, too few people with actual experience using the platform.
I think the descent began years ago when Ebay first went from a private company to a public company.
The stock went crazy and with it came unrealistic expectations of continued growth in feeding the Wall Street machine. Dumb decisions were made in the chase for short term profits and eventually Ebay decided they wanted to become the company whose ass they were metaphorically kicking for years and years...........Amazon!!
Ebay keeps saying "auctions are dying"................that's because they have been killing them off themselves!
When Ebay began it was nothing more then a few people..........a server and some fancy software.
Ebay doesn't keep any inventory.............overhead should be nill. Every one of these poor decisions creates more overhead for them and in turn more pennies they are obligated to suck off it's users to meet demand from it's stockholders.
Pretty soon the vampire's going to run out of blood to suck.
I'll be rooting for Leon.
Meanwhile..............I've got some items to list on Ebay!