I've ALWAYS gotten lousy messages like this whenever I've tried to use sniping services. It seems like there's a thousand really obscure things that could go wrong just like that. I guess placing the bid manually gave you the option to "get connected" but there's no way to get around that with the automated sniping services. I've not used any service like this in a very long time - if I want something bad enough, I figure out a way to be in front of the computer one way or another. I'd sooner ask someone else to bid for me than rely on one of those. Very frustrating and I can relate for sure
