He wasn't there when it opened?
He was employed by their Coin Grading Services (PCGS) prior and was brought over to help start the card grading department. At least thats whats documented in many places on the web. He's also credited with the grading of many of the PSA Wagners over time.
REGARDLESS, I'm not here to support him... I was bringing GAI and its new ownership to the public.
I do see value add as they are willing to authenticate and encapsulate cards that others wont - skinned cards being an example. So what if they have a backing peeled off... they are still real right? PSA and SGC won't encapsulte these... I believe that they should be able to. GAI will.
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