I have IE 6 at work and can not connect to the chat portion. So you must need to have IE7 or higher to get it to work.
Mark--you should try Mozilla Firefox. Works great and is more stable than IE (just about anything out there is more stable than IE) and a little more secure. It's free to download and setup similar to IE7 so it should be easy to transition. The current version is 3.0.something. Cant remember off the top of my head. If you have any questions, feel free to email me and I'll be glad to help.
David Goff
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