Posted By:
Brian McQueen
I think Frank basically typed the same response I was about to. I agree with most everyone here, however if the buyer can succeed in getting the card reholdered in the SGC 40 holder, then I would consider giving him a refund at that point. He did indeed break it out, but if getting a refund from you means that much to him, have him send it to SGC for a regrade. Since he's such a big dealer type, chances are, he's going to be sending SGC some cards to grade in the upcoming weeks anyhow.
But yeah, you sold him a card in an SGC 40 holder. If he wants a refund, that is what he should return to you before you send him a check. Any store out there would require that you return an item in the same condition that you purchased it in originally if you were wanting your money back. This should be no different.