Posted By:
Rich RFrom PSA site concerning identity of the card owner:
"The receiving step is one of the most crucial steps in the PSA process. This is where all packages are logged in and separated based on their service level. Once the packages have been separated, each package is opened in priority of service and the cards are counted. After verifying the service level and payment, one of the most important steps in the grading process occurs.
The submissions are now assigned a generic order number, removing the identifying information from the order - thus removing the potential for bias. Finally, all of the pertinent data is entered from the PSA submission form, an email confirmation is sent out to the customer and your cards are off to the next stage."