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rand i dont understand their focus. Yes, make money, thats the bottom line, BUT if you love what you do then making money is just part of the equation,not the main motivation. try to ask them for a scan of a regular card. i would think a dealer who has a million cards in inventory would want to actually sell them, not photocopy them and nickle and dime their way through ebay. i dont know, how many customers do you think they have lost due to ebay, as well as Kit Young and others that overgrade and overprice their long owned inventory.