[Archive]

Posted By: Mark

Agree... Scott Gaynor is very fair, and reasonable. I have bought from Lelands many many times over the years, and have had only one incident with a faulty description. Angela and Scott immediately made it right, and did exactly what I asked, in terms of compensation.

As a consignor, they've paid me promptly. I personally believe the full refund is a fair solution, but I would think that if you speak with Scott, you may receive some additional compensation. I'm just guessing, but I don't think Lelands would opt for the bad PR over just a few hundred dollars. Best of luck with your resolution.