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Old 12-19-2008, 06:54 AM
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Default Lelands - poor customer service or not???

Posted By: leon

I have seen a few responses so I guess I will chime in...good, bad or indifferent. Keeping full disclosure at the forefront Lelands does advertise with me and I do consider Josh, Angela and Scott G as good hobby friends. I have met Mike too and he seems like a nice guy.

If I were them, and I haven't heard the other side of the story (honestly not sure it matters)....I would have done exactly as you wished and written you a $400 check. I would have also paid some of your expenses. This is a $400 issue not a $40,000 one. So much for my biased towards advertisers. I still like Lelands and will continue to do business with them as I think they do run a fine company.....
In business there are a million situations. I would have handled this a little differently if I were them and I am sure they would handle some of my situations differently than I do. I still consider them friends though and hope to see them at the next National and Net54 Dinner.....take care

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