Posted By:
MattPersonally, I think that PSA is going to find itself in trouble down the road for some very basic reasons.
To start with, if they're not cash flow positive now with the prices they charge, how are they going to become so in the future?
Secondly, people are already starting to lose confidence in them both because of their inconsistent grading and the fact that they are very secretive about who their graders are and what their qualifications and training are.
Thirdly, their customer service is on the poor side. They no longer guarantee turnaround times, and getting problems resolved is a painful process.
Lastly, they provide a service which is both very discretionary and which does not really add value (by that I mean that a card looks no better in a slab than it does raw).
Add all of those up, and you have a recipe for a struglling company.