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Posted By: Matthew

When I signed up for a PO box, the size I wanted was not available. All they have was the next smaller size. Sometimes the size of your PO box is in the hands of the PO. I also get the yellow cards or a key to a larger box when I have large packages or there are too many letters to fit.

Not to hijack but I've also lost a package or 2 in the past couple months (wife lost 2) that show by delivery confirmation to be delivered to my post office. When I ask for an explanation, the clerk says they must have put the key in the wrong box. Gee, thanks so much! I do realize there is a ton of mail that gets delivered correctly, but when a mistake is made, why does the customer get the shaft? I was told in each case, there is nothing I can do because I did not purchase insurance.