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Eric BI want to clarify that I am not advocating some of the evil things Ebay has done. I just wanted to point out that some of us older folks don't automatically follow grade inflation. A "4" is very good in my beliefs. The fault lies with how Ebay explains the grades and is too low if you sell to certain folks.
Also, while I believe "4 out of 5" is very good, I almost always leave "5's" since I understand the consequences. Getting kicked off for 4.3 is too low.