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BobSGC is my grading company of choice but this was my experience in Cleveland:
1) Took a PSA 3 E93 Lajoie to SGC to have it correctly graded (it was an E98 red Lajoie). I joked with the guy from SGC about PSA calling it an E93. Thre hours later the card came back slabbed as an E93 Lajoie 40. I told them of the error and very late in the day I finally got it corrected as an E98 Lajoie 40.
2) Took a beautiful T207 Moriarty with red Cycle back in to be graded along with 10 other cards. Because of the large number of cards being submitted, I was told they would take them, grade them and slab them and mail them to me. A month and a half later I got 10 slabbed cards in the mail back but no T207. Damn shame. SGC paid me for the value of the card but I haven't seen one that nice since (or one at all).
Those were my two experiences. Caveat emptor.