[Archive]

Posted By: barrysloate

Pat- you are correct that we are entitled to a much higher standard of professionalism. However, one thing that is clear is PSA is swamped with submissions and don't spend enough time looking at each card. And the faster a card is run through the system, the more likely that a mistake will be made. By charging more they could conceivably spend more time examining and come up with a better product.

In no way am I defending this sloppy Kelly, but the fact is these mistakes keep happening, so they need to find a way to do it better. I don't know what else to say about such a low standard. Of course they should get it right every time, but they don't.