Posted By:
Hagar HendersonI have no problems with a seller charging top dollar for shipping and handling as long as they provide top notch service. The cost should be clearly stated in the auction listing. If it wasn't listed, I would not bid. However, if a seller is going to charge top dollar for S&H, they need to provide high class packaging. An order of over 20 cards needs to be sent in a box, not an envelope regardless of how much padding is in the envelope. The cards should also be placed in their own individual holder like a card saver or top loader. As somebody else mentioned, you can pay a flat fee of $9.00 or so for a priority mail box that will ship anything that fits in the box
Sellers should not try to make a profit from shipping charges. You should be making your money from selling the cards, not mailing the cards.
In all fairness, the seller seems to have offered a refund. Since the mistake can't be undone, the only thing the seller can do is to compensate the customer for the poor shipping and try to avoid the same mistake in the future. I'm still trying to picture how 24 cards could be fit into a single top loader. I hope you guys reach an amicable resolution.