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Old 05-27-2008, 09:11 AM
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Default I Don't Understand the Compaints about E-bay's New Feedback

Posted By: Tony Gordon

The new feedback system opens the door for scammers because the scam only works when the scammers have a high feedback score. For example, if a buyer with 80% feedback claims he/she didn’t receive their card, I won’t believe it and won’t refund their money. But when a buyer with 99% feedback claims they didn’t receive their card, I’ll believe them and refund their money. Now that buyers can’t get negatives, how do I differentiate between scammers and honest buyers?

I was getting two or three scammers a month for a few years before I decided to change my policy from leaving feedback as soon as I received payment to leaving feedback after the buyer left me feedback. Now I’m down to one scammer every six months.

I really don’t buy into these comments that fraud is the price of doing business. In reality, fraud is what closes down businesses. I also have been selling cards at flea markets and card shows since the late 1970’s and have lost very little stock to theft. I still do shows
every single weekend and might lose a dime card here or there but my expensive star cards are safely locked in a display case.

I’ve been selling cards on eBay for seven years and have only one negative that came from a buyer who claimed she did not receive her card. I asked her to give me her address so I could check my records and be sure I sent it to the right address. She never emailed her address but did send a negative.

Amazingly, I haven’t been hit with a barrage of negs now that I can’t leave any in return. Though, I fully expect them to come and when they do, I’m done with eBay.

As a buyer, you should be concerned that sellers are leaving or getting ready to leave eBay. Frankly, dismissing sellers concerns does not help the situation.

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