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Posted By: boxingcardman

One thing to add w/r/t Paypal: When you are using Paypal and asked to ship to either a different address or to a paypal account in a different name you need to refuse the shipment unless it goes to the paypal-verified address. Also, you MUST use delivery confirmation or other verifiable proof of delivery or you will lose any paypal dispute. Also, remember that just because you say "no insurance, no delivery guarantee" does not mean Paypal will rule your way; they key to proof of delivery not proof of insurance.

In this case, based on what you said happened, specifically your not offering insurance to the buyer and your not using a verifiable form of delivery, I would say the right thing to do is to refund the money and hope that the the item turns up again, in which case the buyer would be expected to pay you for it.

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