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Old 03-04-2008, 10:59 AM
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Default PSA- Are you kidding me???

Posted By: Joe D.

I have a vintage golf card with a variation. I was not sure if PSA would acknowledge the variation on the flip.

So.... I emailed customer support ahead of time. With my email, I attached scans and I also explained why the card should have the variation designation on the flip.

My email was routed to the correct person - and that person told me the variation would be acknowledged on the flip.
She asked that I print out our email correspondence and attach it to the order.
She also asked that I make the order go to a specific person's attention.


It was a pretty smooth process, and I was impressed with PSAs customer support.


In short, for future efforts - or possibly even with this card again -
I would suggest prior email correspondence stating your case - and get an emailed approval ahead of time that you can attach to the order.


Regards,
Joe

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