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RedCal Ripken's autograph people are probably monitoring Ebay for signed items. If you’re selling something with the official Ripken COA or a COA from somebody they’ll let play, then you should be okay. If you’re selling something with no COA, or a COA that they don’t want to recognize, then they’re on the fast track with Ebay to remove those items. It sounds like the person trying to explain why this was done to you doesn't know how to explain it. At least I sure hope so.