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Posted By: Matt

Frank - "If they are not satisfied once they get the item you can chose to offer a refund or not. Many sellers offer full refunds with shipping."

It all depends on why the buyer isn't satisfied - if he isn't satisfied because the seller hid something, such as back damage when they only pictured the front and said the card was clean then it's on the seller to make things right - at a minimum offering a full refund and covering return shipping. If this is the case, it may also make sense for the seller to offer a partial refund since the seller doesn't want to have to sell it again and it clearly isn't worth what the buyer paid for it. Either way, the seller may get a negative because hiding damage hoping the buyer won't return it and relying on the worst case scenario being you get your card back is a duplicitous business model.