Posted By:
Eric BrehmI have had good customer service from the registry people too. I was looking at some Collectors Universe annual reports recently and they see their Set Registry programs as a powerful marketing tool that create "a competitive aspect to collecting that adds to its excitement" and that increase preference for their brands and demand for their services. So I guess it is no surprise that they devote a lot of attention to that part of their business. It has worked very well for them.