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Posted By: JimB

For what it is worth, the auction description does say,

"The image quality of the photo is impressive in spite structural damage that includes multiple creases (one resulting in a small area of separation) and a small piece of the lower left corner missing."

I would ask to speak to David Kohler personally if it were me, not someone who gets their marching orders from the "higher ups". I have personally have had only the best interactions with SCP. Clay is really great guy too.
JimB

Edited to add: Ryan, I am sorry that you are having to deal with this. I hope it works out in a way that you are happy with in the end.