Posted By:
barrysloateGreg- welcome to the board, and I didn't know my pedantic ways are so well known, even to lurkers. I better watch myself! 
Aaron- I've had a few situations recently where a customer has had an issue with something he won in my auction and I have had to make an adjustment. It's basically a negotiation, finding a dollar amount that both sides can live with. Maybe the buyer wanted a little more and I preferred to send him a little less, but we came to a compromise.