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Ricky YI don't want to jinx myself..but I haven't had any problems with PSA at all..and my submissions are peanuts compared to many..its always been logged and sent out on a timely basis (give or take a day at the most). I even screwed up an order and they emailed me right away and gave me instruction on how to fix it.
I've had two small submissions to SGC that came back with the cards mislabled...they too are have been very good with me to work things out..when it happened, but I've had better luck with PSA so far in terms of start to finish.
Ricky