Posted By:
Silver KingHey Rob,
Unfortunately you lost your leverage by leaving positive feedback upon receiving his check. I've been burned worse than this scenario and I've changed the way I do business, I always email a few days afterwards to confirm delivery and satisfaction. Once the buyer emails back that they are happy then I leave positive feedback and ask them to do the same. As for your case, I think you should email the buyer and tell him that you are willing to make him happy in exchange for positive feedback and explain that you have sold many items using the link and that other bidders in the auction had no trouble. I would first offer to take the card back since other bidders are willing to pay for it. If the guy balks, then refunding him $10 might be worth it to keep your feedback. If you don't mind taking the negative then I would send the email that you intended.