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Posted By: Tim Newcomb

It's ironic, isn't it, that the big auctioneers get away with murder in their descriptions (not picturing or mentioning back damage, writing, etc.) and refusing all refunds (and yes, I do speak from recent experience).... [Barry is excepted from this grumble ]

And then small-scale ebay sellers (in which I include myself) cover all their bases in their descriptions, and still get hammered by lunatics and malcontents on $39 items.

Rob, I'm afraid this guy will not be made happy no matter what you do. You may have to reconcile yourself to a negative, but it's hardly the end of the world especially since you can respond to the neg, and no doubt the phrasing he uses will make him look like the fool he is.

What I would advise is that you tone down your reply (avoiding words like "asinine") but politely refuse to do a thing for him. Tell him the transaction is closed. Then block him from your email. Let him splutter impotently-- he can't hurt you.

Best of luck,
Tim