Posted By:
EricI saw the link no problem as well.
I don't know about offering a refund. You say no refunds on graded cards. I mean what did he expect for an SGC 10? For it to be Mint? I mean come on.
Of course if you have 100% positive feedback, this decision becomes a lot tougher. This guy sounds like someone that would definitely leave negative feedback if it is not resolved the way he wants it to be.
And jabbing back at him, probably made him angry as well, and less likely to forgive. Not that it wasn't justified on your part, but who knows with this guy.