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Posted By: Jeff Lichtman

Paul nailed it -- Mastro has better cards: that's why anyone deals with them.

And while Jay can be a curmudgeon I honestly don't think he's been overly harsh on Doug. And I know it's self-serving but I haven't either. I spend a lot of cash with Mastro -- am I not entitled to a single freaking answer to a single freaking question? Or am I just some schmuck who is here to be fleeced? What other business other than the auction business would a consumer be ignored and BSed as much?