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Posted By: Noel Wrye

Bobby,

And what about an apology from you to Mr. Barak for your accusations, name calling, and lies?
And now a lawyer? Outstanding!
Why is he only being given a refund for five months as opposed to six? What did he do to be banned from your site?

If i had to pick a perfect case for how not to handle marketing, customer service, and human relations this would be the lynchpin from where i would start.

At this point I fear the damage is already done. Anything short of a full refund, a sincere apology, and an full admission of your inappropriate actions would be insufficient.