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Judge Dred (Fred)If there was a lot with 71 items I wouldn't be counting all of the items. I would be counting on the ones that I was interested in. In other words, I'm not counting and tallying every item described, especially if there are over 50 different items. If a card is listed in the item description, it needs to be delivered with the grouping. If I did happen to count the items and I saw a discrepancy I would bring it to the attention of the auction house for clarification. In this case, there were many, many items and like I said before, I probably wouldn't have bothered counting every item in the item description.
I'm sorry but I have to side with the bidder here. If it's listed in the item description then it needs to be delivered. In the case of a huge error then the auction house should provide the bidder ability to OPT out of the commitment to purchase (which they seemed to have done). There is about 30+% of goof money (buyer and seller premium) available to correct the situation. I would have thought that the consignor would have looked over the item description when the auction started but I guess the ultimate responsibility belongs to the auction house to have an accurate description of the lot.