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Posted By: Cat

Just won the one item. Having talked with them three times on the phone, I thought their customer service was good, although when I called on Friday to comfirm that they had my correct numbers and everything was good to go -- which is something I would do for any "meeting" that is scheduled a few weeks in advance -- the lady in the Pennsylvania office was a little confused by what I was trying to do...just confirming. I am sure all their high level people were in Louisville by that time. I should have confirmed on Thursday or before. All-in-all customer service was good. I think one thing that may have made it hard was the Hunt caller was forced to whisper. At one point I told him "Yes" on the next bid only to have him tell me I was already the high bid. I had heard the auctioneer ask for the next amount and just said "Yes." It just took one bid to win the lot shown below, since a FAXed bid started it off at a healthy amount. I bid on the e90-2 Wagner and put in three or four bids by the time I finally said "No." A floor bidder got that one. The process was pretty simple though. My Caller would simply say "$,x,xxx to you" and all I needed to do was give him a Yes or No Answer.