Posted By:
Larry
I have been a consignor and bidder for over twenty years with this auction house and have NEVER been dissapointed with Mr. Weiss' service, integrity or knowledge. Phil Weiss has expertise in many collectible fields and especially in customer friendly
service.
I was at the auction and saw first hand the frustration and anxiety caused by the e bay live not working. I left bids and went home after two hours and I live an hour away and he still suspended the live auction. The problem was fixed and then kept reoccurring but by then, he could not stop the auction, there was over 700+ lots! There was a lot of people at the auction live in spite of delays and there was ample phone in service which was never too busy, there was many times where the e bay live worked then went down again, I saw it over and over.
This unfortunate situation to Phil Weiss' Auctions could not be the fault of the auction house, only e bay and their technical department. I strongly feel that Phil Weiss Auctions should be regarded as one of the industry's most reliable and personable auction hosues around, not the biggest, just one of the best.