Posted By:
Jon CanfieldI, too, want to commend GAI and Steve. I recently submitted an extremely rare cigarette pack to GAI at the East Coast National for encapsulation. After submitting, I sent Steve a long email detailing my feelings on the pack. Steve was quick to reply and work through some of the labeling concerns I had with the pack and assured me that all information would be passed on to Keith (who does the packs)to ensure the pack would be properly labeled. Today, Keith called me before encapsulation was to be done in order to make sure we were on the same page with the pack. I was very pleased that both Steve and Keith addressed my concerns and worked with me. I know we all have our favorite grading companies and although most of my cards are in SGC slabs, I have to say that GAI has had the best customer service with me personally, and I will continue to use them for my autographed material and other various items.