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Posted By: Noel

Exactly Scott! Wouldnt we all want something that easy. Keep em coming as far as i am concerned. Maybe when it finally hits their pocketbook they will be enticed to improve public relations. Most people can understand a blunder or two but the point is what do you do about it? The spotty customer service which i have first hand experience with is more on topic. It is a completely human element, hence, why customer service should be given such strong consideration.