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Posted By: Brad Freeman

Yes, I have had very bad service from GAI. On May 11, 2006 I sent in 5 cards for crossover grading. On June 2 the grades were posted and I elected to crossover some of the cards.

One glitch---one of the cards was a postcard and GAI indicated on June 12 that its newly designed larger holder was not yet ready to be used. I said that they could wait and send all of the cards back together once they were all encapsulated.

After a few weeks I told them to at least send to me all of the cards except the postcard item. These requests were made via email and most recently a phone conversation with "Ari" who said he would check into things and get back to me. I have not heard from him. I have also inquired as to when the new larger holder would be ready. No answer.