Posted By:
Judge Dred (Fred)JC,
The auction house should state if cards are trimmed. If the cards don't match a description I usually inquire as to why the card(s) was/were graded so low. To me any type of alteration should be disclosed and not hidden in a lower subjective grade.
Hopefully the item description will be concise rather than vague. I recently ran into this with an auction house and we came to a mutual and acceptable agreement on the matter. Similar to your situation, mine was for OJs. If the auction house is worth their reputation then they will hopefully make amends.
In the case where the auction house has indicated NO RETURNS on a particular lot then I definitely bid carefully and I know the risk assumed will probably be reflected in a low winning bid.