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Posted By: Chris Counts

In all my years of buying and selling cards, I've always operated on the principle that if someone isn't happy with a purchase, I'll send them their money back. My reputation is simply worth more to me than a couple hundred dollars. Since I collect ungraded cards, I no doubt have unknowingly purchased a few trimmed cards. Heck, I've even bought trimmed cards on purpose if the price was right (I did this once with some Diamond Stars, and they amazingly graded out okay!) And it's likely that somewhere along the way, I have even unknowingly sold a trimmed card or two. But I can't imagine not returning a customer's money if they have an issue — any issue — with my description of a card's condition. The way I see it, this is not only good business, but good karma in a hobby where one's reputation still truly matters.

Al, I'm curious who the vendor you refer to is. I'd certainly be wary of buying anything from him in the future if he refuses to offer any refunds ...