Posted By:
AnonymousThe money certainly will not break me but I just get a little tired of doing other peoples jobs. Below is the letter I sent with the cards to be corrected. Don't you think they would have put a check or credit with the cards they sent back after correction? I think the letter definitely gives them enough information. Maybe they are too busy and miss the details. I sure don't want to spend my time on the phone or email to explain the whole situation again. This reminds me of cable company problems or trying to get an insurance claim corrected because someone at the insurance company coded the procedure wrong. Someone called from GAI after receiving the cards in one of the grading steps to confirm what I was asking them to do, thats fine, but the letter with the cards says it all.
Joe
Global Authentication IncMarch 24, 2006
PO Box 57042
Irvine, Ca. 92619
Card Grading Services
Subject: Incorrect labeling of 4 S74 Silks
I spoke on the phone with Howard Kent on Friday, March 24, 2006 , 11:45 EST about the incorrect labeling of the following cards. He told me the labeling would be corrected and I will be reimbursed for my postage.
Customer #6579, Submission Form 5051891.
1). S74 Silk Ty Cobb - labeled incorrectly as Turkey Red back should be Old Mill Back, all other information stays the same..
2). S74 Silk Davy Jones - labeled incorrectly as Colored Silk, should be S74 Silk, all other information stays the same.
3). S74 Silk Ed Summers - labeled incorrectly as Colored Silk, should be S74 Silk, all other information stays the same.
4). S74 Silk Ed Willett - labeled incorrectly as Colored Silk, should be S74 Silk, all other information stays the same.