Posted By:
Al CrisafulliWill's right - I've seen cards slip in both holders, too. I had a 57 Topps Snider in a PSA holder that slipped, and I emailed PSA - within just a few hours I had a response from them, giving me the go-ahead to send the card back to be reholdered for free. No headaches whatsoever.
Like it or not, cards have size tolerances that are not all 100% uniform, which may result in the occasional card slipping a bit in the holder. Not much point in indicting the grading company over it. It's unfortunate, but it happens.
I have no problem with the occasional ill-fitting card/holder; it's the holders that are ten sizes too big for the card, which is slipped into a condom surrounded by sponges to hold it in place that bugs me. At least TRY and care what the card presents like, you know?
-Al