Posted By:
Charlie O'NealBlacksox,
When I was posting I was refering to FYS statement of the buyer saying the item was not received. A receipt for shipment is not enough to get around a case like this. All a receipt does is say that it was shipped. There is no proof that the item was delivered and that is where the buyer can get there money back if they used paypal. The following was taken from their buyer complaint process.
"Seller Responsibilities. If the buyer claims that the item was not received, you must be able to prove that the item was delivered by providing PayPal with an online-tracking number that shows evidence of delivery."
Without some type of delivery conformation weither it be online or hand signed from the post office the seller will loose everytime.
I hope everthing works out with your situation. I wish ebay had a way to identify people that pull those types of scams and suspend the forever. I've had that problem before and it's fairly easy to get them to side with you since they are use to that type of crap. All you have to do is provide a little documentation where the buyer stated that he/she had the item. At least that's what I had to show in my situation.