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Tom Boblittwe're now the "arbiters of integrity, common sense and fairness". Not entirely sure that I want to be part of such a burden-laden group.
Anyway....I agree with Marc.....your offer to resell the card is more than fair. I've bought from you quite a few times and each transaction was more than satisfactory. Most, if not all, the cards were ungraded. It's basically implied that if you buy a raw card on ebay, you gets what you pays for. If you buy a raw card, expecting it to grade a '6' and you pay raw '3' prices for it, it might not grade or it might grade a '3' or '4'. Just part of the game. If you want a guaranteed '6', buy a '6'.
While you didn't say that all sales are as is or final within 7 days in your ad, you also did not guarantee explicitly that the card was untrimmed either--right? I've had NUMEROUS cards that were rejected by one company as 'possibly' trimmed graded by the other (SGC vs. PSA). I've had cards rejected by SGC as trimmed graded by same at a later time. Same for PSA. As I see it, it's not an exact science..........