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Scott Forrestit's a totally different situation - for one thing, a forgery is not a real card (or whatever), while a trimmed card IS a real card. The problem here is not disputed policy, not unfriendly communication, but rather zippo communication.
"Trust", which was an issue with Andrew's purchase, might also be an issue with me, but that's hard to determine at this point since the seller has fallen off the face of the earth.