Posted By:
Brian Weisner
Hi guys, and Julie
I think we've been through this enough; ALL Grading companies, and ALL companies in general make mistakes, and most of them are big. My company runs 3500-4000 service calls per month, and 95% of the time we have little or no problems, but when we do they are major screwups. If I've learned anything in life or work, is that if something starts off wrong it almost always ends wrong, no matter how many layers of checks you have. We are Human, and very fallable, so the more business we do, the more chances we have to make mistakes. Does PSA make more mistakes than SGC? YES! But, they also deal with a lot more submissions.
I will continue to deal with both companies, and trust that most of the time they will make the right decisions. Do I always agree? No, but I don't expect perfection in an imperfect world. Be well Brian