Posted By:
steve kThe poster who is a lawyer, I would be certain turns down cases which are not his area of legal expertise - basically he could not properly service that particular situation. As a businessman, I turn down orders which for various reasons I cannot properly service. Sure there are times I could make a few extra dollars by taking certain types of orders, but among other reasons, credibility can be lost. The reputation of a company is built on credibility as well as other things.
So here's what I don't understand about PSA. Why would they do labels such as this in which they are not 100% sure about the item? This definitely affects their credibility. They would be much better off just authenticating the item and grading it, strictly using labeling information which was 100% accurate, rather than "taking a good guess at it."
They would be better off using some sort of "generic" type label rather than having an incorrect description. If I just took a good guess at the ink a customer used in their $100,000 printer which I was not totally and completely familiar with, and this ink caused damage to their machine, I lose credibility and rightly so. I'm never going to take a good guess at this - I only ship when I'm 100% sure the supplies will work properly, realizing of course that sometimes defective supplies can happen - but that is a different circumstance which customers of course don't like but they understand. Customers will not deal with and won't buy products from vendors who take good guesses. PSA should stop taking good guesses on their labels.