[Archive]

Posted By: J Levine

I called SGC this morning and was put right through Sean. Apparently, Fed-Ex informed him that my package had an address change and charged them an extra $10. I told them I picked it up at the Fed-Ex office and that there was no change of address and that the info. was wrong. At first, I thought he wanted to charge me the ten bucks but it sounds like he is going to go after Fed-Ex. I told him I signed for it at their office and the address was correct. In my opinion that was a class thing to do. He was just making sure that I got the cards, was happy, and that everything was okay. I said yes, and I would be using SGC for any future gradings. A+ for customer service this time.

-Joshua