Posted By:
J LevineI won a very small auction (something like $5). I got an invoice for just the bid price from ebay and from another invoicing service. Two invoices said $5 so I went back and looked at the auction and nowhere in the description did it list shipping price. I wrote the check, addressed it, and sent it...three days later I get an e-mail from the seller saying I did not include the $1 shipping. I forwarded both e-mail invoices and referred him to his auction and politely told him that I would write another check less the second postage charge ($1-.37 stamp = .63). He then sent me a nasty e-mail saying that I should pay the whole $1!!! I told this dealer that he could keep his auction, I will void the check and leave negative feedback and report him to ebay. I also gave him a paragraph on customer service, the influence of customers you might not know (meaning he sells vintage material and I know a lot of vintage collectors), and the idea of checking things before they are sent. He actually apologized in his next e-mail and I got the card the this week with another apology. I just do not understand the lack of customer service some of these people display.
-Joshua