Posted By:
MarkGood luck with that. They are the absolute worst at returning phone calls, paying their consignors, and customer service in general (unless it is to collect a payment, in which case they are very prompt and "hands-on"). You may have to drive to Las Vegas to get resolution, which is what I once had to do (back in the days I actually dealt with them...)
How this outfit continues to attract bidders and consignors is beyond me, but they are somehow still around. I have heard that when people have threatened them with legal action, they tend to act a bit quicker, but would be interested to hear how it goes for you.
Best of luck, and please keep us posted...