Posted By:
slacksThe eBay feedback system is flawed. Agreed. Most people are afraid to leave deserved neg feedback because they might get it back. That's true.
However, I don't think it would be improved by making it easy to look at negative feedback without scrolling through positive feedback, for the reasons I outlined in my earlier post.
I think they are very careful about making changes to their feedback system, and no, conspiracy theorists, it's not because they favor buyers or sellers or Power Sellers or anyone not named "Behrens," it's because they are smart.
Like it or not, eBay is one of the Internet's success stories. They have a $45 billion market cap and actually make money. However, they have said repeatedly that their success rests on the feedback system, and a total overhaul is not on the way. Overall the system works okay, and I hope they;'ll work on buyer/seller selling aids. Their escrow system seems dead in the water, and seller protection may follow. But I'm sure they're working on it.