View Single Post
  #3  
Old 02-12-2004, 10:46 PM
Archive Archive is offline
Administrator
 
Join Date: Mar 2009
Posts: 58,359
Default Bad Experience with attic-toys

Posted By: Lee Behrens

I was willing to when the whole situation started but his emails became more and more hostile and has since filed a complaint with Paypal, on to my second point.

I received the complaint and this is how I need to respond to the complaint:

We are currently waiting for you to choose a resolution method for this complaint.

As stated in the PayPal User Agreement, you are required to resolve any complaints within 7 days of the filing date (by Feb. 18, 2004), using one of the following methods:

1. Provide a refund to the buyer for the full amount of the disputed transaction
2. Provide a tracking number that confirms proof of delivery to the buyer Confirmed Address
Provide proof of a previously issued refund to the buyer for the full amount of the disputed transaction
3. If you do not attempt to resolve this complaint in the specified time period, we will process the buyer's refund, and your access to your PayPal account may be limited.

I don't know about you guys but this certainly does not leave the seller in a very good position. They are asking for something that does not exist if the seller does not take insurance on the sale.

if anyone is interested I can send or post the complaint filed to Paypal.

About forking over the $28, or splitting it, that was an option until the guy got threatening and demanding and filed a complaint. I could give a rat's ass but the negative since I have hundreds of positives. Bad attitudes and being demanding get absolutely no where with me especially when I am in no way in the wrong.

Reply With Quote